Sumesh Bopalasammy

Preparing an effective resume is a difficult and time-consuming task. This handout

contains resume examples that will help you get started. Different formats and styles

are used to illustrate the various suggestions and tips contained in the handout,

“Preparing Your Resume,” also available through the Bellevue University Career Services

Center.

Remember, these are intended to serve only as examples. You should modify or change

as appropriate to customize your resume according to your skills, experience, education,

and the job you’re applying.

For additional guidance or assistance, contact the Career Services Center at

(402) 557-7423, (800) 756-7920 ext. 7423 or careerservices@bellevue.edu.

Exceptionally well organized and resourceful Professional with more than six years experience and a

solid academic background in accounting and financial management; excellent analytical and problem

solving skills; able to handle multiple projects while producing high quality work in a fast-paced,

deadline-oriented environment.

EDUCATION

Bachelor of Science, Bellevue University, Bellevue, NE (In Progress)

Major: Accounting

Minor: Computer Information Systems

Expected Graduation Date: January, 20xx

GPA to date: 3.95/4.00

PROFESSIONAL ACCOMPLISHMENTS

Accounting and Financial Management

 Developed and maintained accounting records for up to fifty bank accounts.

 Formulated monthly and year-end financial statements and generated various payroll records,

including federal and state payroll reports, annual tax reports, W-2 and 1099 forms, etc.

 Tested accuracy of account balances and prepared supporting documentation for submission during a

comprehensive three-year audit of financial operations.

 Formulated intricate pro-forma budgets.

 Calculated and implemented depreciation/amortization schedules.

Information Systems Analysis and Problem Solving

 Converted manual to computerized accounting systems for two organizations.

 Analyzed and successfully reprogrammed software to meet customer requirements.

 Researched and corrected problems to assure effective operation of newly computerized systems.

WORK HISTORY

Student Intern, Financial Accounting Development Program, Mutual of Omaha, Omaha, NE

(Summer 20xx)

Accounting Coordinator, Nebraska Special Olympics, Omaha, NE (20xx-20xx)

Bookkeeper, SMC, Inc., Omaha, NE (20xx – 20xx)

Bookkeeper, First United Methodist Church, Altus, OK (20xx – 20xx)

PROFESSIONAL AFFILIATION

Member, IMA, Bellevue University Student Chapter

COMPUTER SKILLS

 Proficient in MS Office (Word, Excel, PowerPoint, Outlook), QuickBooks

 Basic Knowledge of MS Access, SQL, Visual Basic, C++CHRONOLOGICAL (INTERNSHIP)

IM A. SAMPLE II

4321 South 55 Street

Bellevue, Nebraska 68005

(402) 291-5432

imasample2@xxx.com

OBJECTIVE: Internship or Part-time Position in Marketing, Public Relations or related

field utilizing strong academic background and excellent communication skills

EDUCATION:

BS in Business Administration with Marketing Emphasis

Bellevue University, Bellevue, NE

 Expected Graduation Date: June, 20xx

 GPA to date: 3.56/4.00

Relevant Coursework

Principles of Marketing

Business Communication

Internet Marketing

Consumer Behavior

Public Relations

Business Policy & Stretegy

WORK

HISTORY:

Aacademic Tutor (20xx to present)

Bellevue University, Bellevue, NE

 Assist college students in overcoming deficiencies and

successfully mastering academic coursework.

Senior Accounts Receivable Clerk (20xx-20xx)

Lincoln Financial Group, Omaha, NE

 Researched story ideas, wrote articles and participated in the

publication of a weekly in-house newsletter.

 Assisted customers and staff members in resolving problems and

balancing accounts; trained new staff members.

 Managed and recorded daily accounts receivable deposits of up to

$450,000.

 Conducted extensive research to recover lost checks and organized

system to stop payment and replace all checks.

COMMUNITY

SERVICE:

Advertising Coordinator, The Vue (20xx to present)

Bellevue University Student Newspaper

Volunteer, Publicity Committee (20xx, 20xx)

Brushup Nebraska Paint-A-Thon

ADDED VALUE:

Language Skills: Bilingual (English/Spanish)

Computer Skills: MS Office (Word, Excel, PowerPoint), PhotoShop

REFERENCES:

Available Upon RequestCHRONOLOGICAL

IM A. SAMPLE III

3456 Westview Road

(402) 291-5678

Bellevue, Nebraska 68005

imasample3@xxx.com

SUMMARY OF QUALIFICATIONS

Experienced business professional with a solid academic background and a demonstrated

commitment to providing high quality customer service; described as a “take charge” person with

exceptional communication and human relations skills; proficient in the use of MS Office (Word,

Excel, PowerPoint) with basic knowledge of PeopleSoft.

EDUCATION

Bellevue University, Bellevue, NE (June 20xx)

Bachelor of Science in Management of Human Resources

 GPA in major: 3.84/4.00

Graduated with distinction

PROFESSIONAL EXPERIENCE

West Telemarketing, Omaha, NE (20xx to Present)

Customer Service Supervisor (20xx to present)

 Supervise operations and staff in a 20-person inbound telemarketing unit, including

hiring, training and evaluating employees, preparing and administering annual

budgets, developing business plans, etc.

 Assess level of customer satisfaction and resolve sensitive and complex issues raised

by customers; provide additional training and take other action as required to

maintain a high level of customer satisfaction.

Customer Service Representative (20xx-20xx)

 Handled incoming calls from customers and potential customers, provided

information and received orders using CRT to input data.

 Interviewed customers and recommended other available products to meet their

needs; received several Incentive Awards for sales efforts.

 Provided orientation and training to new staff members.

PROFESSIONAL AFFILIATIONS AND ACTIVITIES

Member, Society for Human Resources Management (SHRM) (20xx to 20xx)

Bellevue University Student Chapter

 Chair, Program Development Committee (20xx)

President, American Business Women’s Association, Gold Star Chapter (20xx)

REFERENCES FURNISHED UPON REQUESTFUNCTIONAL

IM A. SAMPLE IV

987 Northridge Drive

Omaha, Nebraska 68123

(402) 543-1234

imasample4@xxx.com

OBJECTIVE: Position in market research or financial analysis where strong technical skills,

mathematical/statistical background and problem solving abilities can be applied towards

the successful achievement of business goals and objectives

PROFESSIONAL PROFILE

 Exceptionally well organized, resourceful and highly motivated with the ability to handle

multiple projects and produce timely, high quality work.

 Strong analytical and human relations skills; especially effective in helping customers

and associates resolve issues and concerns.

PROFESSIONAL SKILLS AND EXPERIENCE

Analysis and Problem Solving

 Researched and developed a survey instrument, subsequently used to obtain information

from customers regarding their satisfaction with products purchased.

 Compiled and analyzed statistical data to identify potential target markets for future sales

and marketing efforts.

 Completed independent research project on the use of mathematical/statistical models as

tools for solving various business problems.

 Conducted quality control inspections, analyzed results and developed action plans to

address areas of concern.

Communications and Customer Relations

 Received Customer Service Satisfaction Award for high quality of services provided to

both vendors and customers.

 Handled customer inquiries and sales; effectively represented company to vendors and

prospective customers, resulting in a 15% increase in sales in just six months.

 Provided orientation, training and guidance to new employees.

EDUCATION

Bachelor of Science, Bellevue University, Bellevue, NE (June, 20xx)

Major: Computer Information Systems in Business

Minor: Mathematics

Graduated summa cum laude

GPA: 3.98/4.00

TECHNICAL SKILLS

 Java, PERL, ASP, PHP Scripting, Relational Databases, SQL

 Inferential Statistics, Data Analysis, Calculus & Mathematical Analysis, SPSS

WORK EXPERIENCE

Intern-Market Research, Mutual of Omaha, Omaha, NE (Fall Semester, 20xx)

Sales Associate & Machinist Assistant, Precision Tool, Omaha, NE (20xx to present)FUNCTIONAL (MILITARY)

IM A. SAMPLE V

987 Northridge Drive

Omaha, Nebraska 68123

(402) 543-1234

imasample5@xxx.com

PROFESSIONAL PROFILE

Self-motivated, resourceful and dynamic leader with extensive experience and a strong

educational background in management, training and employee development; exceptional

communication skills and a demonstrated ability to create and manage cohesive, productive work

teams; proficient in the use of Microsoft Word, Excel and other software applications.

PROFESSIONAL SKILLS AND ACCOMPLISHMENTS

Management and Administration

 Directed, guided and motivated a workforce of up to 300 individuals with diverse technical

backgrounds and experiences.

 Successfully improved work performance of a “marginal” work team, as evidenced by an

increase to a “satisfactory” performance rating after only six months as team leader.

 Provided day-to-day supervision for an administrative staff of up to sixty employees.

 Planned, designed and coordinated the programming of computer-based products; designed

and coordinated computer system testing in facilities throughout the world.

 Planned, developed and administered annual budgets ranging from $150,000 to $300,000.

Training and Development

 Taught college level courses in leadership, management, team building, effective writing and

speech communications.

 Certified as Master Instructor; designed and developed curriculum; selected, trained and

evaluated other instructors.

 Advised and educated personnel on ways to enhance and strengthen their promotability and

job performance; identified and documented career development plans for employees.

 Provided on-the-job training and guidance for new employees.

Communication and Counseling

 Conducted formal investigations and utilized a variety of counseling techniques and

strategies to successfully resolve highly complex and sensitive issues involving domestic

abuse, racial discrimination, minor law infractions and academic failures.

 Worked one-on-one with customers and employees to enhance self esteem and resolve

communication problems.

 Marketed and promoted company programs to employees and the general public through a

variety of activities including presentations to audiences of over 1000 people.

 Established and maintained effective working relationships with co-workers, superiors and

subordinates to facilitate the achievement of business objectives.

CONTINUED . . . . . . . . . . .IM A. SAMPLE V

Page Two

EDUCATION AND TRAINING

Bachelor of Science in Management (20xx)

Bellevue University, Bellevue, Nebraska

GPA: 4.00/4.00

Dean’s Scholar

Graduated with Professional Honors

Associate of Applied Science in Communications Technology (20xx)

Community College of the Air Force

Numerous workshops, courses and seminars dealing with leadership development,

management, TQM, interpersonal communications, curriculum development and related topics

Department of Defense and Air Force Training Schools

Certified as Total Quality Management Facilitator

Qualified Master Air Training Command Instructor in Leadership and Management

WORK HISTORY

Various Positions of Increasing Responsibility and Leadership

United States Air Force (20xx to present)

 Currently serving as Squadron Operation Superintendent.

 Scheduled to leave the Air Force in September 20xx.

VOLUNTEER/COMMUNITY SERVICE

Coach, Youth Soccer, Bellevue Boys Club

Unit Coordinator, U.S. Savings Bond Drive

REFERENCES AVAILABLE UPON REQUESTCHRONOLOGICAL (MANAGERIAL)

IM A. SAMPLE VI

2345 Frederick Street

Omaha, Nebraska 68123

(402) 489-3421

imasample6@xxx.com

PROFESSIONAL HIGHLIGHTS

 Extensive technical and management experience in information systems technology with a

solid academic background in computer information systems and business administration.

 Excellent communicator with strong leadership skills and the ability to build cohesive,

productive teams while fostering and encouraging creativity and individual expression.

 Areas of expertise:

Operations Management

Project Management

Quality Management

Mainframe & PC Operations

Software Development

Systems Design

Customer Relations

Technical Support

Troubleshooting

WORK EXPERIENCE

Supervisor, Financial Systems, Omaha Public Power District, Omaha NE (20xx to present)

Oversee the maintenance and enhancement of financial systems to ensure process integrity and

system stability for user areas.

Significant Accomplishments

 Managed the implementation of a major software upgrade, significantly increasing efficiency

in the use of accounts payable and purchasing systems.

 Converted contract and payee information from a third party system to an internal automated

system, resulting in approximately $72,000 in annual revenue for the organization.

 Developed a cohesive, productive work team of individuals from diverse areas of the

organization, utilizing strong interpersonal and leadership skills to foster and encourage

teamwork and cooperation among team members and with user areas.

 Utilized TQM principles to implement several internal process improvements that have

resulted in hundreds of time-saving hours annually.

 Promoted into management position after only six months as a Systems Analyst.

Programmer/Analyst, Bishop Clarkson Hospital, Omaha NE (20xx – 20xx)

Provided systems support and enhancements to user areas throughout the hospital.

Significant Accomplishments

 Developed and implemented an automated system for processing employee timesheets, thus

eliminating the need for handwritten timesheets.

 Researched, designed and developed a new software application now being used by

managers throughout the organization for strategic planning and reporting.

 Recognized as Information Systems Employee of the Year for the high quality of customer

service provided and the successful resolution of numerous systems problems.

Page One of TwoIM A. SAMPLE VI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page Two of Two

WORK EXPERIENCE (Continued)

Senior Computer Operator, Bergen Mercy Hospital, Omaha NE (20xx – 20xx)

 Supervised shift operations and staff, trained employees, developed work schedules and

monitored work performance.

 Operated IBM and Digital systems; identified and resolved problems to assure smooth and

efficient system operations.

EDUCATION

MBA with Concentration in Management Information Systems

Bellevue University, Bellevue NE

Expected Graduation: June 20xx

Bachelor of Science, Bellevue University, Bellevue NE (20xx)

Major: Computer Information Systems

Minor: Business Administration

GPA: 3.45/4.00

GPA in major: 4.00/4.00

Dean’s Scholar

Certificate in Computer Programming

Electronic Computer Programming Institute, Omaha NE (20xx)

TECHNICAL KNOWLEDGE AND SKILLS

C, C++, Visual Basic, COBOL

Windows 9x/200x/XP

Advanced Microcomputer Applications

UNIX/Linux

Management & Design of Database Systems

SQL

Relational Database Management

Microcomputer Graphics/Mapping

MS Office (Word, Excel, PowerPoint, Outlook, Access)

REFERENCES AVAILABLE UPON REQUESTCHRONOLOGICAL (GRADUATE ASSISTANTSHIP)

IM A. SAMPLE VII

4321 Country Club Road

Omaha, Nebraska 68123

(402) 555-9876

imasample7@xxx.com

OBJECTIVE

To obtain a Graduate Assistantship where strong academic background and excellent

communication skills can be utilized to help college students achieve their educational goals.

EDUCATION

Bachelor of Arts, Bellevue University, Bellevue NE (20xx)

Majors: Psychology, Sociology

GPA: 4.00/4.00

Graduated Summa Cum Laude

Dean’s Scholar

National Dean’s List

Relevant Coursework

Fundamentals of Guidance & Counseling

Personality Theory

Psychological Assessment

Learning Theory

Research Methods & Psychological Research

Social Psychology

PROFESSIONAL EXPERIENCE

Writing Tutor and Test Administrator, Bellevue University, Bellevue, NE (20xx – 20xx)

 Assisted in the preparation and administration of various assessment instruments, including

CLEP, DANTES and placement tests.

 Provided tutorial assistance to undergraduate and graduate students in the area of

writing/composition.

 Advised and assisted international students with writing assignments to help them strengthen

their English language skills.

Research Assistant, University of Nebraska Medical Center, Omaha, NE (Summer 20xx, 20xx)

 Assisted child psychologist in a two-part Summer Research Enrichment Program, including

observations of client behavior, data entry and preparation of research reports.

 Performed literature searches and prepared summary reports for a major research project

involving the study of individuals with disabilities.

COLLEGIATE HONORS AND ACTIVITIES

Listed in Who’s Who Among Students in American Colleges and Universities

Member, Pi Gamma Mu and Alpha Chi Honor Societies

President, Behavioral and Social Sciences Student Organization, Bellevue University

Volunteer Contributor, The VUE, Bellevue University Student Newspaper

Member, Bellevue University Student Advisory Council

LETTERS OF REFERENCE & TRANSCRIPT ENCLOSEDCHRONOLOGICAL (COMPUTER/TECHNICAL)

IM A. SAMPLE VIII

5432 North 97 Street

Omaha, Nebraska 68134

(402) 493-1234

imasample8@xxx.com

OBJECTIVE

Seeking position in Information Systems or related field utilizing solid academic background

along with exceptionally strong analytical, problem solving and customer service skills.

EDUCATION

BS in Computer Information Systems—Web-based Networking

Bellevue University, Bellevue NE

Expected Graduation Date: January 20xx

Dean’s Scholar

GPA to date: 3.86/4.00

Associate of Applied Science, Metropolitan Community College, Omaha NE (20xx)

Major: Management Information Systems

GPA: 3.45/4.00

TECHNICAL KNOWLEDGE AND SKILLS

Operating Systems: Windows 19xx/20xx/XP/NT, UNIX/Linux

Technical Support: Installation, Configuration & Troubleshooting of Hardware & Software

Languages: Visual Basic, C, C++, Visual C++, Java, HTML, XML, ASP.NET

Database Management: Relational Databases. SQL, PL/SQL, MS Access

Applications: MS Office (Word, Excel, PowerPoint, Outlook), MS Project

PROFESSIONAL EXPERIENCE

Computer Support Technician/Intern, Union Pacific Railroad, Omaha NE (Summer 20xx)

 Assisted in systems administration and configuration in UNIX and Windows NT.

 Installed and maintained local area networks, including Novell and Windows systems.

 Staffed Help Desk; analyzed and resolved system problems encountered by end users.

 Participated in the design and development of the department’s web site.

 Assisted with the maintenance of e-mail and other Internet applications.

Computer Lab Assistant, Bellevue University, Bellevue NE (20xx – 20xx)

 Provided advice and guidance to college students on the effective use of PCs and various

software applications.

COLLEGIATE ACTIVITIES

Volunteer Contributor, Bellevue University Computer Lab Newsletter

Member, Varsity Baseball Team, Bellevue University

REFERENCES AVAILABLE UPON REQUESTFUNCTIONAL

IM A. SAMPLE IX

987 Northridge Drive

Omaha, Nebraska 68123

(402) 543-1234

imasample9@xxx.com

OBJECTIVE: Position in Human Resources Administration utilizing strong human relations,

customer service and problem solving skills.

PROFESSIONAL SKILLS AND ACCOMPLISHMENTS

Analysis and Problem Solving

 Researched and developed a survey instrument, subsequently used to obtain

employee information on their satisfaction with the company’s employee relations

program.

 Compiled and analyzed statistical data to identify potential sources for use in

developing annual recruiting program.

 Completed independent research project on the impact of “family friendly” human

resources policies on employee retention.

 Conducted quality control inspections, analyzed results and developed action plans to

address areas of concern.

Communications and Customer Relations

 Provided orientation and training to new employees and advised them on the effective

handling of customer complaints.

 Greeted applicants, scheduled interviews, conducted reference checks and

participated in on-campus recruiting activities and career fairs.

 Received Customer Service Satisfaction Award for high quality of services provided

to both vendors and customers.

 Handled customer inquiries and sales; effectively represented company to vendors

and prospective customers, resulting in a 15% increase in just six months.

EDUCATION

Bachelor of Science, Bellevue University, Bellevue, NE (In Progress)

 Major: Psychology

Minor: Communication Arts

 Expected Graduation: August 20xx

 GPA to date: 3.98/4.00

Dean’s Scholar

Associate of Arts, Iowa Western Community College, Council Bluffs, IA (20xx)

 Area of Emphasis: Business Administration

WORK EXPERIENCE

Senior Sales Associate, Precision Tool, Omaha, NE (20xx to present)

Human Resources Intern, Oriental Trading, Omaha, NE (Spring Semester 20xx)

REFERENCES FURNISHED UPON REQUESTCHRONOLOGICAL (HUMAN/SOCIAL SERVICE)

IM A. SAMPLE X

3083 North South Street, Apt. A-1

(308) 308-3083

Grand Island, Nebraska 68803

imasample10@xxxx.net

OBJECTIVE

Seeking Position in Human/Social Service Administration or related field utilizing strong academic

background, experience and excellent interpersonal skills

EDUCATION

BS in Human & Social Service Administration, Bellevue University, Bellevue, NE (Jan 20xx)

 Dean’s Scholar

GPA: 3.81/4.00

AAS in Human Services (Dec 19xx), 75-Hr Basic Nursing Assistant Program (Jan 20xx)

Central Community College—Hastings Campus, Hastings, NE

WORK HISTORY

Day Rehabilitation Specialist, Greater NE Goodwill Industries, Grand Island, NE (June 20xx – Present)

 Manage a caseload of twenty consumers, assist them in setting and reaching individual plans

 Facilitate group sessions on Mental Illness, Stress Management and Healthy Relationships

 Plan and implement social activities for consumers

 Coordinate and conduct team meetings

 Process billings, manage petty cash fund, and oversee operations in supervisor’s absence

Assistant Receptionist, Tiffany Square Care Center, Grand Island, NE (Jan – June 20xx)

 Arranged and facilitated weekend activities for residents

 Contacted families to set up dates and times to review and discuss care plans

 Delivered and read mail to residents, providing companionship and social interaction

 Filed confidential paperwork and provided receptionist/administrative support for the Center

Employment Trainer, Central NE Goodwill Industries, Grand Island, NE (Aug 19xx – May 20xx)

 Managed a caseload of twenty consumers and provided on-the-job coaching to help them succeed

 Conducted group job search training sessions and assisted consumers with completion of job

applications, cover letters and resumes

Criminal Justice/Shelter Advocate, Crisis Center Inc & Family Violence Coalition, Grand Island, NE

(July 20xx – Oct 20xx)

 Responded to crisis calls and provided support to victims of domestic abuse

 Completed paperwork to document circumstances surrounding alleged abuse for judicial review

Social Services Assistant, Tiffany Square Care Center, Grand Island, NE (Jan 20xx – Sept 20xx)

 Conducted tours, provided orientation and general assistance for new residents

 Completed social histories, inventoried clothing, and met one-on-one with residents to help them

understand their rights and responsibilities

 Assisted the Center in meeting critical staffing needs during peak times by working as a certified

nursing assistant, dietary aide, receptionist and van driver

COMMUNITY SERVICE

Volunteer, Women’s Health Services, Grand Island, NE (Fall 20xx – present)

 Assisted professional staff and participated in one-on-one discussions with women seeking adviceon health-related issues

 Observed group training sessions to develop the skills needed to facilitate groups in the future